FAQs
Categories
Our Packaging
How will my order be shipped?
We put together all orders on the morning of pickup or delivery to ensure absolute freshness. To maintain optimal conditions, our products are vacuum sealed. We use gel packs to maintain the temperature of our products within our insulated box coolers.
Why does the color of my meat look different?
Our beef may change to a darker red color while in the packaging due to the lack of exposure to oxygen. The variation in color is completely natural and expected.
When ready to cook, we recommend removing it from the packaging and leaving it out for 10-15 minutes.
How long can meat last in the refrigerator once thawed?
On average, you should cook or freeze your product within 5 days of its arrival.
OUR QUALITY
How is your beef graded?
All of the beef we procure qualifies as “high quality beef” and has a grade of Top 1/3 Choice or Higher.
OUR COMMITMENT
Why don't you freeze the meat?
Our commitment to you is that you will only receive fresh meat that has never been frozen. This is one of the most important accomplishments for us in upholding a higher standard.
